The company, which offers insurance for private and commercial cars and trucks, motorcycles, boats, RVs and apartments, has flourished during the COVID-19 pandemic and the economic turmoil that came with it. In 2020, Progressive reported total sales of over $ 42 billion, while gaining market share and expanding its customer base.
As a result, the company announced it would be hiring more claims, customer care, technology, analytics, and legal staff in the United States. Due to changes brought about by COVID-19, many of these vacancies are hybrid or fully discontinued positions.
The greatest career development opportunities are in call center positions, where Progressive aims to fill 3,000 open positions across the country. Open roles include: Customer Service Representative, Inbound Sales Representative, Spanish Bilingual Call Center Representative, Claims Customer Service Representative, and Sales Specialists.
Progressive is also looking for 2,900 field and central claims experts to serve its growing customer base. Positions include: claims adjuster trainee, motor vehicle claims adjuster, personal injury expert, appraiser, disaster assessor, medical claims adjuster trainee and centralized claims adjuster.
Read next: Progressive Insurance sees stocks decline
The insurer is also hiring on its technology team, with 300 positions available for developers, data engineers, IT analysts, systems engineers, and more. In addition, there are 60 jobs in data and analytics available for data scientists, data analysts, BI developers, price analysts, product analysts, marketing analysts and more.
Finally, Progressive’s Legal Department plans to fill 150 positions within their House Counsel team, which includes attorneys and legal staff, and the insurer has additional positions in corporate areas such as HR, marketing and product management.
“Our employees and our culture are in the foreground in everything we do, and we look forward to welcoming thousands more to our team,” said HR manager Lori Niederst. “As we continue to grow our business, our employees continue to develop their careers at Progressive. We consistently fill over 80% of our positions above the entry level by promoting from within. You can join Progressive for the job, but we are confident that you will stay for the career. “
Progressive’s hiring course in the second half of 2021 follows a very active year from April 2020 to the end of June 2021. During that time, Progressive has hired and taken on over 8,500 new employees across the country and across all business areas – all practically due to the pandemic’s skillful approach Insurer in attracting and retaining talent.